Troubleshooting
When something breaks at signing time, the goal is to find the root cause fast. These guides walk through the most common HexSign and Apple Developer issues (failed syncs, mismatched profile-certificate pairs, expired identities, CI errors) and the exact dashboard actions to fix them.
Articles
2 articles in troubleshooting
Fix a failed App Store Connect sync
Diagnose why a sync failed, read the error in the sync history, and know when to rotate the API key vs. retry.
Fix an invalid or expired provisioning profile
What "invalid" really means in App Store Connect, why a profile flips to that state, and how to bring it back.
Other topics
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Getting started
Set up HexSign, connect an Apple Developer account, and get your first sync running.
Browse categoryCommand line (CLI) & CI
Install the HexSign CLI, sign in, and script certificate and profile operations from your terminal, GitHub Actions, fastlane, Bitrise, GitLab CI, or CircleCI.
Browse categoryCertificates & CSRs
Create, revoke, and download certificates. Generate or upload CSRs and rotate signing identities safely.
Browse categoryProvisioning profiles
Create, regenerate, and download provisioning profiles using the wizard or directly from the dashboard.
Browse categoryAlerts & monitoring
Configure alerts to email, Slack, Microsoft Teams, and incident tools, read the health score, and stay ahead of expirations.
Browse categoryTeam & billing
Invite teammates, assign roles, manage MFA and SSO, and handle Stripe-powered billing.
Browse category